To accommodate the additional storage costs of the ever-bigger, full resolution photos we store, we've recently put a new Photo Storage Policy in place. You may have already noticed file-usage charts in your account that display the storage space you're using. Now that we're ready to implement this policy, we'd like to share the details with you.
Starting on March 19, 2013, each Heritage Makers Premier or Club HM account will have totally FREE and unlimited storage for all published projects and photos. BASIC members will also have an extremely generous published-project storage limit. FREE storage for unpublished photos will also be offered in differing amounts for each account type. This FREE file space will likely be more than sufficient for storing your favorite images for use in Studio.
If you find you need more storage, you can remove photos to bring your account within limits or we offer additional 5 GB increments of storage for just $12.50 or 25 publishing points a year. You can also archive your Heritage Makers photos onto our new, state-of-the-art HM PhotoSafe Discs. Unlike ordinary DVDs, the HM PhotoSafe Disc allows you to store your precious images on a product specifically designed to preserve data for 1000 years! Find out more when you log into your account here.
Once this Photo Storage Policy is fully implemented, Premier and Club HM accounts will no longer accept new uploads until more storage is made available. (Basic accounts have always had, and will continue to have this restriction in place.) If you have any questions or want additional details about our Photo Storage Policy, feel free to visit the Photo Storage FAQs in our Support Center.
Thank you,
Heritage Makers
[email protected]
Toll-free phone 1-866-694-3763
Monday-Friday 9 a.m.-5 p.m. Mountain Time